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Online Payment Policies
Privacy Policy:
Hyra IP respects your privacy and is committed to protecting your personal information. Your personal data is only used to process payments and generate receipts for internal use only. Your address and payment information will only be visible to Hyra IP, our payments internet gateway, and our payment processor.
Your internet address may be collected by our website for statistical purposes only.
Hyra IP will never sell your personal information to anyone.
Credit Card Security:
Your credit card number will never be stored by Hyra IP and is securely transmitted directly to our payment gateway, Authorize.net, via Secure Sockets Layer (SSL). Authorize.net is compliant with Payment Card Industry Data Security Standard (“PCI DSS”) Level 1.
Refund Policy:
Deposits made before work begins are deposited into Hyra IP’s client trust account to your benefit and remain your property. You may obtain a refund of such deposits at any time and for any reason, and such a refund will be considered to terminate our representation unless both parties agree otherwise in writing. Once work begins, funds are allocated from our client trust account to cover the work performed. You may obtain a refund of a portion of your deposit pro-rated according to the level of completion of your legal work at any time and for any reason, and such a refund will be considered to terminate our representation unless both parties agree otherwise in writing.
When submitting payment in a predetermined amount for services already rendered, you will be able to review your payment to Hyra IP before submitting via our online payment form. Therefore, no refunds will be given unless your payment amount exceeds the amount you owe, in which case the excess will be refunded to you upon your request or as Hyra IP determines is appropriate. On your instructions, excess payments can be applied as deposits to our client trust account for your future benefit. Please contact Hyra IP if there has been a problem with your online payment.
Contact Information:
Hyra IP’s email address and phone number can be found on our contact page: Contact Us
